Customer Service Specialist in Middleton, MA at Staffing Now

Job Description

Customer Service Specialist temporary to hire position located in the North Shore Area. Client is seeking a motivated, organized individual to join their dynamic team of customer support professionals.

Responsibilities include:       

• Answer inbound customer calls and provide knowledgeable responses to customer requests and questions.
• Request shipping quotes
• Coordinate and prepare customer orders to delivery
• Process and prepare shipping labels
• Perform database entry.
• Participate in special projects as needed.

Skills and Abilities Desired:

Candidate must have high energy, and be able to handle multi-task projects.  Excellent organizational skills, an attention to detail, strong written and oral communication skills, a positive attitude, and excellent interpersonal skills are essential. 

Experience with Microsoft Office is required.  Candidate must have strong computer skills and a willingness to learn and master new applications. 3+ years of professional customer service experience.